At Empire Chimney Solutions, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, including your name, email address, physical address, and phone number when you book an appointment or request a quote.

2. How We Use Your Information

We use your information to provide our services, including:

• Scheduling and managing chimney inspections and repairs.

• Sending service-related notifications (confirmations, reminders, and "on-the-way" alerts).

• Invoicing and processing payments.

3. Text Messaging (SMS) Communications

By providing your mobile phone number, you opt-in to receive text messages from [Your Business Name] regarding your service requests.

• Frequency: Message frequency varies based on your interaction with us.

• Opt-Out: You can unsubscribe at any time by replying STOP to any text message.

• Help: Reply HELP for more information.

• Standard message and data rates may apply.

4. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. > Important SMS Clause: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including the use of secure scheduling software and encrypted communication.